We offer complimentary standard shipping on domestic orders over $300 before tax.
Orders will be processed within 1-2 days and shipped via the shipping speed of your choice at checkout. Please note shipping carries continue to experience delays due to COVID-19.
We offer three options for domestic shipping: UPS® Ground, UPS 3 Day Select®, and UPS Next Day Air®. Available options based on location will appear at checkout.
We ship Monday through Friday, and all orders placed with expedited shipping are prioritized and sent out same day if received before 12pm PST on a weekday. If you need to receive your order quickly, please select an expedited shipping option when checking out.
Shipping rates are calculated at checkout. Please add the items you'd like to your cart and then enter your shipping address at checkout to determine shipping cost. You do not have to provide any payment info in order to see the shipping cost.
We currently offer complimentary domestic standard shipping for orders totaling $300 USD or more before tax. Once your cart passes this threshold, standard shipping will show up automatically at checkout as an option at no cost.
Please make sure that your order is shipping to a secure location. For any special/urgent requests, or to enquire about same-day messenger services in the LA area, please contact firstname.lastname@example.org or text 507-272-2223.
Orders will be processed within 1-2 days and shipped via UPS Worldwide Expedited® service.
International orders are shipped Delivered at place (DAP) (also called delivered duty unpaid (DDU). Any duties and taxes remain the responsibility of the customer.
If you place an order for international shipping, we will contact you via email to confirm your willingness to pay any taxes upon receipt. We require an affirmative response to this email before shipping your package, and will not send your order until we hear back from you with a confirmation that you accept the possibility of any customs and duties and will pay them in full. If we do not receive your response within a reasonable amount of time your order will be cancelled.
International orders are not eligible for return or exchange.
Returns may be initiated within 14 days of the shipping date. Items must be unworn and have all tags attached. Reach out to us at email@example.com with your request, and a shipping label will be provided to you upon approval.
Although we would love to provide free returns, we are a small company and are not able to support free returns at this time. Return shipping costs will be deducted from your refund. Thank you for understanding!
Once when we receive your return, please allow 2-3 business days for your return to be processed, and then 5-10 business days for the refund to be posted to your account.
As an alternative to returns, we are able to offer an exchange for a different size at no additional cost. We do not offer exchanges for a different color or style. Exchanges are subject to product availability. To initiate an exchange, reach out to us as firstname.lastname@example.org with your request, and a shipping label to exchange your item will be provided to you.